HomeToGo operates as a marketplace with the world's largest selection of vacation rentals offered by several providers cooperating with us. Our marketplace compares in a few seconds all the offers of these providers and proposes them to you according to the criteria of classification defined below.
The marketplace integrates a vast inventory in one simple search and enables users to book accommodations from diverse providers, either on the providers’ external websites or directly on the HomeToGo platform. HomeToGo receives a commission from the connected booking provider for every successful mediation of a booking or for the generation of a query or click, respectively.
HomeToGo does not conclude any booking contract with travellers. Rental contracts are entered into directly with the provider and/or the owner of the property, regardless of whether you have been redirected to the provider’s website to finalise your booking or you have entered your booking information directly on our platform (in which case we pass the information on to the provider, to whom you enter into an obligation to pay the amount of your booking).
Any complaints regarding your rental, cancellation or refund request should therefore be directed to the provider. However, we will do our best to assist you with any such claims, if possible.
For more details, please see our General Terms and Conditions of Use.